CHAPTER 5 : ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGIC INITIATIVES

Organizational Structure

• Organizational employees must work closely together to develop strategic initiatives that create competitive advantages.
• Ethics and security are two fundamental building blocks that organizations must base their businesses upon.

IT Roles And Responsibilities

• Information technology is a relatively new function area, having only been around formally for around 40 years.
• Recent IT-related strategic positions :
• Chief Information Officer (CIO)
• Chief Technology Officer (CTO)
• Chief Security Officer (CSO)
• Chief Privacy Officer (CPO)
• Chief Knowledge (CKO)

• Chief Information Officer (CIO)
• oversees all uses of IT and ensures the strategic alignment of IT with business goals and objectives

• Broad CIO functions include :
• Manager
• ensuring the delivery of all IT projects, on time and within budget.

• Leader
• ensuring the strategic vision of IT is in line with the strategic vision of the organization.

• Communicator
• building and maintaining strong executive relationships.

• If they have any problem involve IT personal, CIO that will solve it. (more effectiveness)

 

• Chief Technology Officer (CTO)
• responsible for ensuring the throughput, speed, accuracy, availability, and reliability of IT.
• effectiveness because make sure the system is efficient.

• Chief Security Officer (CSO)
• responsible for ensuring the security of IT systems.
• to make sure the system we do, no person can hack.

• Chief Privacy Officer (CPO)
• responsible for ensuring the ethical and legal use of information

• Chief Knowledge Office (CKO)
• responsible for collecting, maintaining, and distributing the organization's knowledge.
 

ORGANIZATIONAL FUNDAMENTALS

• Ethics and security are two fundamental building blocks that organizations must base their businesses on to be successful.
• In recent years, such events as the Enron and Martha Stewart, along with 9/11 have shed new light on the meaning of ethics and security.

 

• Ethics
• the principles and standards that guide our behavior toward other people

• Privacy is major ethical issue
• privacy
• the right to be left alone when you want to be, to have control over your own personal possessions, and not to be observed without your consent.
• sometimes, we fell want to alone. don't want anyone bother
• we don't want someone to corrupt our business.

• Issues affected by technology advances
• intellectual property.
• intangible creative work that is embodied in physical form. for example, from idea to something we can hold. 
• create new things. so, there is intellectual property, can touch.
• things that comes from a creative idea.
• such as architects, building that we can touch.
• copyright
• the legal protection afforded an expression of an idea, such as a song, video, game, and some types of proprietary documents.

• fair use doctrine
• in certain situations, it is legal to use copyrighted materials. for example song from oversea to Malaysia.

• pirated software
• the unauthorized use, duplication, distribution, or sale of copyrighted software. more cheap and free.
• counterfeit software
• software that is manufactured to look like the real thing and sold as such. for example, buy antivirus, notify original but not original.

• One of the main ingredients in trust is privacy. the system is effective because customer will be satisfied but efficiency because the system can be slow.

• Security
• organizational information is intellectual capital - it must be protected.

• Information security
• the protection of information from accidental or intentional misuse by persons inside or outside an organization.
• the CSO who save the information.

• E-business automatically creates tremendous information security risks for organizations.