Thursday 5 December 2013

CHAPTER 1 : BUSINESS DRIVEN TECHNOLOGY

   

      Information technology is importance and everywhere in business. From information technology, there are many benefit in business such as customer service. Through customer service, customers can communicate with a company over the phone only. Customers do not have to bother to go to make an appointment. Second is finance. Through a financial problem, we should not use the calculator as a lot of calculations. We only need to enter data into the system only. System that will matter to us. Next is sales and marketing. Before the existing of information technology, we are only able to sell a product through face to face but it is no longer because with the existing of technology, we can sit at home to create a business that is through on line business. The fourth is IT operations.  Through IT operations, it will facilitate the transfer of a business, such as machinery. This machine is designed to transfer the raw materials to the outputs (product). The fifth is human resources. When to open up job opportunities, we do not need to advertise the offer in the newspapers. We just have on line only. Lastly is security. Before this, we just use security guards or the animals (dogs) to guard us but right now we just need to install CCTV or alarm system only. This will further facilitate our business.
     In information technology (IT), we use something likes i-phone and laptop. This technology use for get informations while management information system (MIS) is one business functions.
     Data - Raw facts that describe the characteristic of an event. For example, a lecture just only keep in a mark from final exam into the system. The system will calculate the total mark with the carry mark so the lecture can get easily the total mark.
     Information - Data converted into a meaningful and useful context. For example, Amir get A because his mark had been added. 
     Business intelligence - Applications and technology that are used to support decision - making efforts. For example, lecture can know how many student get A, B and C.
     In information technology (IT), people, information technology and information are very importance because if people don't have, who can separate the information? .
     Information- functional culture - Concealing information about certain things and only managers know. If we want to know, we must meet with the manager itself. (stingy)
     Information-sharing culture - All the information placed in the system. If we want to know, we just have to open the entire system. (sharing is caring)
     Information-inquiring culture - Through knowledge sharing. If we want to know such information, we shall ask the person skilled in the field.
     Information-discovery culture - An employee looking for information that is not know it. When that information already, he will keep that information into the system so that other workers can also see when needed. Preparing for the future.

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